Frequently Asked Questions
Get clear answers to frequently asked questions, empowering you to take confident, informed steps toward resolving your debt and achieving financial freedom with the right guidance and support.



The clarity you deserve.
If you don’t see your question below, please call us at 800-756-8447
What is debt relief?
Liberty Debt Relief offers a dependable solution for managing unsecured debt, commonly referred to as debt settlement, debt resolution, or debt negotiation. This approach aims to reduce the total amount you owe by negotiating directly with your creditors, typically for debts like credit card balances that are not secured by assets.
You have the option to negotiate on your own or seek help from our expert services. During the process, you will temporarily pause payments to creditors and instead make deposits into a dedicated account. Once you have accumulated enough savings, we will step in to negotiate a lower settlement, thereby reducing your overall debt burden.
Will a debt relief program impact my credit score?
How debt relief affects your credit score is influenced by the details on your credit report when you begin the program and how those details evolve over time. Settlements you achieve, along with how creditors report them to the credit bureaus, can impact your score. Additionally, your credit habits throughout the program are a key factor in these fluctuations. While a decrease in your credit score is common during debt settlement, remember that reducing your debt load ultimately improves your financial health by lowering the amount of debt you owe compared to your income or financial obligations.
Debt relief works by negotiating your debt down to a lower amount, where you pay less than the original balance and the creditor forgives the remaining portion, known as a settlement. Alternatively, debt consolidation combines all your debts into a single loan with one payment, often at a lower interest rate. However, consolidation typically requires a higher credit score for approval. Both options aim to reduce your debt load, but the method and impact on your credit score can differ.
Who is Liberty Debt Relief?
Liberty Debt Relief has been a trusted leader in debt relief nationwide for over seven years, offering proven solutions to help you regain control of your finances. We specialize in relieving unsecured debts like medical bills, credit cards, and personal loans—so you can move toward a debt-free future with confidence.
We respond to debt relief inquiries within hours, helping you quickly take the first step toward financial freedom. Speak to us 24/7 by calling 800-756-8447.
Can I trust Liberty Debt Relief?
Liberty Debt Relief prioritizes trust by actively listening to clients and tailoring debt relief solutions to their needs. Committed to exceptional customer care, Liberty Debt Relief has earned top ratings and accreditations, including an A+ from the Better Business Bureau (BBB) and thousands of five-star reviews across major platforms. Liberty Debt Relief stands as an industry leader with a proven track record of helping consumers resolve nearly a billion dollars in debt. We are also accredited by major organizations like the AADR, emphasizing ethical and effective service.
What debt relief services does Liberty Debt Relief offer?
Liberty Debt Relief and our affiliates offer tailored solutions—whether it’s debt relief, consolidation, or personal loans through a trusted partner—designed to align with your budget and financial goals.
Get a Free Personalized Evaluation of Your Debt Relief Options
Debt isn’t one-size-fits-all, and neither is our approach. Our free evaluation helps you compare options tailored to your unique situation, whether through our services or trusted partners.
Expert Support Every Step of the Way
Our team of Certified Debt Consultants and Client Support Specialists will guide you and assist you every step of the way.
Join thousands of individuals who trust Liberty Debt Relief to break free from debt and take back control of their finances.
Which is the best debt relief solution for me?
Liberty Debt Relief offers customized solutions to help you reduce debt to fit your budget and goals, including debt relief, but also solutions for personal loans and debt consolidation through our trusted partners. To ensure you find the best option, we provide a free debt evaluation that reviews all available solutions—whether through us or one of our trusted partners. Our team of Certified Debt Consultants, Debt Negotiators, and Customer Support Representatives will guide you at every step, with access to legal support if needed.
Unlike debt consolidation loans, our debt relief program is easier to qualify for, doesn’t require good credit, and helps you pay less on your total debt without added interest. However, if you’re still interested in a loan, our partner affiliates can check your eligibility for a debt consolidation or personal loan. No matter your situation, we’re here to help you find the best path toward financial freedom.
To discuss your unique situation, please speak with our Certified Debt Consultant by calling 800-756-8447.
How does Debt Relief differ from Debt Consolidation?
Debt relief involves negotiating with creditors to reduce your total debt, allowing you to settle for a lesser amount than what you owe. The remaining balance is forgiven through a process known as settlement, giving you a more manageable financial situation.
Debt consolidation, on the other hand, combines all your existing debts into a single loan, simplifying your payments into one monthly bill. This often comes with a lower interest rate. However, approval for consolidation typically requires a higher credit score to qualify.
How does Liberty's debt relief program work?
Liberty Debt Relief can help you reduce your debt in as little as 24-48 months.
- You make one low monthly deposit into a Dedicated Account that you control to fund future settlements.
- Once enough funds are saved, our team negotiates with creditors to lower your debt.
- After you approve a settlement, payments are made from your Dedicated Account to resolve the debt, along with our program fee.
*Note: The Dedicated Account is under your name and control. Once you authorize us to use it to pay each negotiated settlement, your paid-off accounts should reflect a balance of $0.
What type of debts can qualify for the program?
Our debt resolution program assists with unsecured debts—those not secured by collateral, such as a house or car. Some examples include:
- Credit cards & retail store cards
- Medical bills
- Most personal loans
- Collections and repossessions
- Lines of credit
- Some payday loans
- Certain private student loans
We are unable to assist with taxes, utility bills, lawsuits, secured loans, or federal student loans. To discuss your unique situation, please speak with our Certified Debt Consultant by calling 800-756-8447.
What does Liberty's Debt Relief program cost me?
Liberty Debt Relief ensures that our program is affordable for you by reviewing your budget and allowing you to customize your deposit schedule.
Our debt relief program helps you resolve debt for less than you owe, often faster than making minimum payments—without requiring good credit or upfront fees. A Certified Debt Consultant will guide you through your options, and once enrolled, you’ll have a plan with one low monthly payment.
You may terminate the program at any time without any termination fees.
Do you offer loans?
At Liberty Debt Relief, we do not offer loan products directly. Instead, we collaborate with a network of trusted companies that specialize in personal loans. Our team takes the time to understand your unique financial situation, enabling us to recommend the solutions that best fit your needs. Whether the appropriate approach is a loan or another financial strategy, we will guide you toward the options you qualify for and keep you informed throughout the entire process.
Should I negotiate directly with my creditors?
Although you can, when it comes to managing your debt, a more professional approach is key, especially when multiple accounts are at stake. At Liberty Debt Relief, we take care of the entire debt negotiation process, helping you overcome financial hurdles and work toward lasting freedom. With personal partnerships with major creditors and an average savings of 50% on debts (excluding fees), our expert negotiators are dedicated to finding solutions that fit your unique situation. We’re here to secure the best possible negotiation, and we won’t stop until we do.
Can I withdraw from my Dedicated Account at any time?
Yes!
You have complete control over your Dedicated Account and can withdraw funds whenever you need. The account is FDIC-insured for your security, and since it’s in your name, only you have access to it—not Liberty Debt Relief.
Will a creditor sue me for debt?
Although there is a slight chance that a creditor may pursue legal action, such lawsuits can be expensive and are usually avoided by creditors. If your debt amounts to millions, a creditor may consider legal action more justifiable. However, negotiation is typically a faster and more favorable resolution for both parties, so this route is often preferred. Our goal is to settle your debt promptly to reduce the likelihood of any legal issues.
How much will debt relief cost me?
You will NEVER pay us a settlement fee for a debt that isn’t settled. A “settlement” refers to any agreement, reduction, or change to the terms of an enrolled debt. We only charge a settlement fee once all three conditions have been met:
- We negotiate and reach a settlement on your debt
- After you authorize the settlement
- After at least one payment from your Dedicated Account is made toward it.
Debt relief fees can vary across the industry and are typically calculated as a percentage of your total debt or the agreed-upon settlement amount. At Liberty Debt Relief, our fees are less than competitors on any enrolled debt, depending on factors such as your state of residence and the total amount you enroll. Clients are not charged any fees until a debt is successfully negotiated and approved, and the first payment is made as mentioned above.