Complaint Form

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Nature of Complaint*

Nature of Complaint

Complaint Details*

Complaint Details

Consumer Complaints & Resolution Process

Liberty Debt Relief is committed to addressing and resolving consumer concerns promptly, fairly, and transparently.

What to Expect After Filing a Complaint

Acknowledgment Within Two (2) Business Days
We will acknowledge receipt of your complaint within two (2) business days.
Resolution Process (Up to 30 Days)
Our team will review your concern, investigate the matter, and make commercially reasonable efforts to resolve the issue within 30 days of receiving your complaint.
If the complaint is complex or classified as a major complaint, we will keep you informed of next steps while working toward resolution as efficiently as possible.
Additional Information Requests
If needed, we may contact you to request additional information to help us fully review and resolve your complaint.
Escalation Option – ACDR Complaint Portal
If your complaint is not resolved to your satisfaction, you may submit a complaint through the
American Consumer Debt Relief (ACDR) Complaint Resolution Portal: https://www.acdr.org

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