6-Point Survey

We hope this message finds you well. As part of our commitment to your financial success and satisfaction, we would like to gather some feedback to ensure that your experience with our Debt Relief Program is progressing smoothly. Your input is invaluable in helping us address any concerns promptly and enhance your program journey.

6-Point Survey

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Are you currently receiving calls from creditors or collectors?*
If yes, are you following our recommended protocol, which includes using the provided scripts, ending the call professionally, and logging the call details?*
Have you uploaded all correspondence and communications with creditors to your account, allowing us to take any necessary actions on your behalf?*
Have you successfully made your monthly program drafts as scheduled?*
Are you using our client portal tools and resources to enhance your program experience and financial knowledge?*
Do you feel the need to speak with a Client Service Representative to discuss any specific concerns or seek assistance with any aspect of your program?*

We understand that managing your financial journey can have its challenges, and we are here to provide you with the support and guidance you require. Your satisfaction and progress are of utmost importance to us.

If you have any additional comments, concerns, or suggestions, please feel free to share them in the comment space below